PRIVACY POLICY

Heart Rocket Terms and Privacy Policy

At Heart Rocket and HCS Life, we are committed to safeguarding the privacy and security of the personal information you provide to us. This Privacy Policy details our practices related to the collection, use, and disclosure of your personal information through your interactions with our website at www.heartrocket.com, Redbook.heartrocket.com, and related services. By accessing our websites or utilizing our services, you consent to the practices described in this policy.

Information Collection

We collect personal information in the following ways:

1. Directly Provided Information: When you engage with our services or websites, you may provide us with personal details such as your name, email address, postal address, telephone number, and payment details.
2. Automatically Collected Information: We automatically gather certain information when you visit our websites, including your IP address, browser type, operating system, and usage details. Technologies such as cookies, web beacons, and similar tools are employed to track your online activities and preferences.
3. Information from Third Parties: We may receive additional information about you from external sources like social media platforms, marketing affiliates, and other service providers.

Use of Information

Your personal information may be used for the following purposes:

1. Service Provision and Enhancement: To fulfill service requests, process transactions, communicate regarding your account and transactions, and enhance overall service quality.
2. Marketing Initiatives: For sending you promotional content and information about new products, services, and offers from us or our partners, subject to your consent.
3. Analytics and Customization: To analyze usage patterns, enhance user experience by personalizing content and ads, and manage our websites based on user preferences.
4. Legal Compliance: To comply with legal obligations, respond to governmental inquiries, and protect the rights and safety of our company, our users, and the public.

Disclosure of Information

We may share your personal information under the following circumstances:

1. Service Providers: With companies who perform services on our behalf, such as payment processing and data analysis.
2. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that deal.
3. Legal Obligations: When required by law or to protect our rights and safety and that of others.
4. Aggregated Data: We may also share aggregated or anonymized data that does not directly identify you with third parties for various purposes.

Your Choices

You have control over your personal information in the following ways:

1. Marketing Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions included in these communications or by contacting us directly.
2. Cookies and Tracking: Adjust your browser settings to manage cookie preferences and tracking.
3. Access and Correction: You are entitled to request access to and update your personal information.

Video Call Policy

1. Recording: We record video and Zoom calls for internal review and retain these recordings for six months. Participants are notified of recording at the start of each call.
2. Opt-Out: If you prefer not to have your call recorded, please inform us beforehand, and we will accommodate your preference.

Security Measures

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, and misuse. However, no internet-based site can be 100% secure, and we cannot guarantee the complete security of your information.

External Links

Our websites may include links to third-party sites, over which we have no control. We are not responsible for the privacy practices or content of these sites and recommend you review their privacy policies.

Children’s Privacy

We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal information, please contact us to have the data removed.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. The updated policy will be posted on our website with a revision date. Continued use of our website and services after updates signifies acceptance of the new terms.

Contact Information

For any questions or concerns about our privacy practices, please contact us at:

Email: admin@heartrocket.com